Privacy Policy

Information We Collect

When you interact with our website or sign up for our services, we may collect the following information:

• Personal Information – Name, email address, phone number, and other details you voluntarily provide through contact forms or booking requests.

• Payment Information – Securely processed by third-party payment providers when you purchase services.

• Usage Data – Non-identifiable information such as your IP address, browser type, and pages visited. This helps us improve user experience and website performance.

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How We Use Your Information

Charleston Brain Lab may use your information for purposes including:

• Providing and improving our brain training services

• Scheduling consultations and managing appointments

• Processing secure payments

• Sending important updates about your sessions or our policies

• Sharing educational resources, blog updates, and promotional offers (only if you opt in)

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Sharing Your Information

We respect your privacy and do not sell, rent, or trade your personal information. Your data may only be shared with:

• Trusted Service Providers – Such as payment processors and scheduling tools used to deliver our services.

• Legal Obligations – If required by law, regulation, or court order.

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Cookies & Tracking Technologies

Our website may use cookies to:

• Analyze website traffic and improve performance

• Remember your preferences for a better user experience

• Support marketing and SEO efforts

You can manage or disable cookies through your browser settings at any time.

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Data Security

We take security seriously. Charleston Brain Lab uses industry-standard measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of online transmission or storage is 100% secure, and we cannot guarantee absolute security.

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Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you

• Request corrections or updates to your data

• Request deletion of your personal information

• Opt out of marketing communications

To exercise these rights, please contact us at hforrest71@gmail.com.

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Children’s Privacy

Our services are designed for families, youth, and adults. We only collect children’s information with parental consent. Parents or guardians may request deletion of their child’s data at any time.

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Links to Other Websites

Our website may contain links to third-party sites. Charleston Brain Lab is not responsible for the privacy practices of other websites. We encourage you to read their privacy policies.

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Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “last updated” date.

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Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

📧 Email: contact@charlestonbrainlab.com

📞 Phone: (843) 810-8194
📍 Charleston, SC